Q: Do you offer online grocery shopping?

Yes, we only sell online. There is no physical location of our retail stores. Be sure to sign up for our newsletters to ensure you receive the latest information.

Q: Are there any fees associated with online shopping?

No, not at all. There may be a fee associated with your chosen shipping method. However delivery is free in some of our locations. You will be notified of any fees when you select your shipping method and your pick up location in your order summary. 

Q: Do I need to register or sign up to place an order?

No, to place an online grocery order there is no need to sign up for an account. This only helps us to ensure that we can provide you with a completely customized shopping experience. You can browse www.punjabigroceries.com without creating any account.

Q: What is general timing for delivery?

Local deliveries are done from 5 pm to 9 pm in the evening. However you can do online shopping anytime which is convenient for you. 

Q: What if I don’t like the product?

You can return it immediately. We will refund your money. Visit our refund policy page for details.

Q: How can I get updates about new offers, products and sales?

Go to our homepage and signup Join Us newsletter at the bottom. We will notify you every update, event, offers and products.

Q: How can I post my blogs and give suggestions to www.punjabigroceries.com?

You can contact us using support@punjabigroceries.com. We value your opinions, thoughts and time.

Q: How much time online refunds take ?

As we issue refunds at the same time when customer demands it but While the processing by bank typically takes less than 2-3 business days, it can take up to 10 business days to see the refund back on your bank statement. This timeframe varies by bank / credit card company.

Q: If i want to know about my order and delivery or want to give specific instructions for delivery? 

You can contact our delivery department (delivery@punjabigroceries.com) after placing your order online. We will answer your questions and also get instructions from you. 

Q: Still have questions??

Visit - Contact Us, We will happy to help you.